0 %


Lost your password?
Don't have an account? Sign Up


Fraud Incident Management System

Facilitating Effective & Efficient Incident Management

Fraud Incident Management System  (FIMS)  facilitates entire life-cycle management of incidents related to Fraud & Forgery. The functionality encompasses the reporting/bulk import of incidents, algorithm based allocation, external investigation, approval of actions to be taken, execution of action annd incident closure. Templates are available for auto-generation of different documents, which can be integrated with the core workflow.

Features :

  • Anonymous as well as Non-anonymous Incident Reporting
  • Assignment of cases to External Investigators & SLAMonitoring
  • Collaboration with other teams and tracking their reverts
  • Malpractice Matrix Setup
  • Workflow for Action Approval
  • Incident Closure
  • Tracking Closure of Corrective / Punitive / Preventive Actions
  • Reports and Dashboards including regulatory reports
  • Excel based Import / Export
  • Mail Notifications, Reminders & Escalations
  • Complete Audit Trail of an Incident